If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business.Synergy One Lending, Inc. BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. I am currently only 3 months outside the warranty and the issue became severe 2 months outside the warranty period.īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. The icing on the cake is that the person I was emailing was committed to telling me I am "far" outside the warranty period which is plainly not true. These homes are built ridiculously fast and it's apparent that they care more about making money than actually committing to their values of quality workmanship.
I don't understand how I'm supposed to diagnose the issue myself to be able to determine the correct course of action. They strictly adhere to the warranty time lines and absolutely do not care about trying to understand issues that are plainly their fault. After multiple emails with the warranty side of Synergy, it became apparent that they do not care that they caused the issue and even doubt the issue was from their poor workmanship. How a blade got stuck in my drain is pretty obviously an issue not caused by my negligence. After 3 separate visits, the company had found a ***** blade stuck in my 3" main drain line. Out of desperation I called a company to come clear the drains. My girlfriend and daughter had to use water throughout the day and I couldn't sleep or stand by with water backing up daily. I was working nights at the time and felt rushed to fix the issue. Water had kept backing up and this occurred two months outside the 2 year distribution systems warranty offered by **** Homebuyers. I had cleared the drains to my knowledge up until the slow draining became a daily issue. The issue would subside for some time and came back on a few occasions.
I was able to use caustic drain cleaner and a plunger to remedy this. However, an issue occurred with my drains within the first few months of moving in.
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Small warranty issues were easily addressed in the beginning. I am a first time home buyer and the experience of buying the home was easy and painless.
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asking an d asking does nothing I also contacted whirlpool several times.they say they have no warranty on used appliances,I have explained they are NOT used never touched they come with the house all new house by selling agent stated never lived in ,I mailed appliance card out for warranty ,reply is same asking for my order number I never ordered them the void hearing what they do not like to hear Builder is a very bad person needs to lose his license to be doing a shoddy business.I like to have appliances not working relaced and my entitlement to a builders warranty in place screen door replaced and dead trees removed ,their careless wrongs made right ,Thanks for help ************************** supporting documents at *************** com,I asked them for my warranty. I am alone and so upset Builder is a fraudlent dirty builder to not in person present his home warranty. Screen door to porch hits handle on second door so does not close.I have bought a brand new build home with no warranty ,appliances are all Whirlpool many attempts to contact manufacture failed they say house was previous owner and sold buy that owner never mentioned to me by agent (****** group)I am over 78 not able to dig dead trees out and in my past years I have bought several new home each one had a builders 10 year warranty ,most common.
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I soon found out stove had crack across the glass top ,later to find out dish washer did not work, upon search found out title company had no builder warranty since then I have sent email to builders office no reply received.four trees in the yard dead sticks asked to have them removed ,again no answer.
I bought a new house on address as stated from the builder as no other information was told to me or in any way stated.aftre closing September 27 ,closing I proceeded to enter home to move in.
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